Privacy Policy

This Privacy Policy explains how we handle your personal information when you communicate with us via WhatsApp.

1. Data Collection

We do not collect or store personal data beyond what is necessary to respond to your WhatsApp messages. Information such as your name and phone number is used only for communication purposes.

2. Purpose of Use

We use WhatsApp Business API solely to:

• Answer your questions
• Provide customer support
• Send information related to our services (if requested by you)

3. Data Sharing

We do not sell, rent, or share your personal information with third parties. Your data is never used for advertising or analytics.

4. External Services

If a third-party provider (such as a WhatsApp API provider like Twilio or 360dialog) is used, it may process your data under its own privacy policy.

5. Your Rights

You can request to stop communication at any time. We will not send unsolicited messages.

6. Contact

If you have any questions about this policy, please contact us at: admin@crmonline.co.il