Dental clinic CRM in Israel Fewer empty slots — more revenue per chair

CRMOnline fills your schedule, brings patients back and reminds them of appointments on WhatsApp — automatically.

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  • 4.8— 127 reviews
  • Live in 3–5 days
  • Free data migration
98%
of patients
return
CRMOnline interface: patient card with dental chart, treatment plans and WhatsApp reminders
Benefits

What a dental clinic CRM can do

Patient management, online booking, the dental chart and reminder automation — all in one window.

Interactive patient card

Every action on a single screen.

Build a treatment plan fast

Click a tooth, pick a procedure — done.

Voice notes

Say what you see during the exam — it's saved straight to the card.

AI treatment planning

“Tooth 33 — filling, 27 — extraction” — and the plan is ready.

WhatsApp & SMS notifications

Fewer cancellations — more income.

System modules

What CRMOnline includes for a dental clinic

Electronic patient record, dental chart, online booking and accounting — modules of a real dental CRM.

Electronic patient record

Everything about the patient on one screen: contacts, insurer, treating doctor, status, next visit, visit history, documents and X-rays, outstanding balance and last contact.

Dental chart & treatment plan

An interactive chart for adults and children: click a tooth to choose a procedure. A quick plan right in the card, colour-coded procedures, per-tooth history, printing and a quote.

Schedule, online booking & confirmation

A calendar per doctor, with slots based on each doctor's hours and the rooms. Online booking via a permanent link; the front desk confirms or declines requests, and the waiting list is visible right next to the calendar.

CRMOnline — dental clinic CRM
Communication & finance

Reminders, payments and documents in one system

Reminder automation, payment collection and Israeli accounting — right from the patient card.

Reminders: WhatsApp, SMS & email

Automatic appointment reminders cut no-shows. Send the treatment plan, prescription or invoice to the patient on WhatsApp in one click; chat with the patient and view the full history — straight from the card. Messages go out in the patient's language.

Payments, balances & tax documents

Israeli accounting documents with refunds, patient balance calculation, one-click visit payment. Plan prepayment and a balance that visits draw from. Pelecard, AllPay and CardCom integrations.

Forms & prescriptions

Patient medical forms with an AI-powered template builder, sent straight to the patient. Prescriptions with printing and delivery via WhatsApp or email.

WhatsApp reminders and payment tracking in CRMOnline
The process

How a clinic runs on CRMOnline

From booking a patient to collecting payment — four steps in one system.

  1. Booking

    The patient books online via a link, or the front desk adds the visit to the calendar.

  2. Notifications

    The system sends a confirmation and reminder on WhatsApp or SMS — the patient won't forget the appointment.

  3. Visit & plan

    The doctor opens the card, marks procedures on the dental chart and builds the treatment plan.

  4. Payment & balance

    The visit turns into a receipt or invoice; payment, balance and plan prepayment are tracked automatically.

Why clinics in Israel choose CRMOnline

Large tooth — CRMOnline, dental clinic CRM in Israel

Hebrew, Russian & English

Interface in Hebrew (RTL), Russian and English — for a clinic's mixed team.

Cloud

Your data in the cloud: access from the clinic, from home and from the tablet at reception — from any browser, with no manual updates or backups.

Google Calendar

Two-way schedule sync — bookings from Google and from the CRM never get lost or double-booked.

Security & data storage

Patient files and X-rays in secure storage, with role-based access for staff.

Communication & automation

Templates, forms & automation

Set up patient communication once — then the system runs itself.

A doctor talking with a patient in a dental clinic

Message templates

Build any templates for different messages and languages: queue confirmation, appointment reminder, cancellation, a reminder any time before the visit.

Any client language Queue confirmation Appointment reminder Cancellation N hours before the visit
A doctor showing an X-ray to a patient in a dental office

Online forms

A handy form builder: health questionnaires, treatment consents and more — with conditions and logic. The AI builder assembles a form from your description, and the patient signs it online.

Health questionnaire Treatment consent Conditions & logic E-signature WhatsApp · email · print

Automation: event → response

Build any scenario for any clinic event — the system sends the message, alerts the front desk or reminds the patient at the right moment.

Event

The patient confirmed the visit via the link

Response

The front desk gets a notification

Event

Visit completed

Response

The patient receives after-care instructions (extraction, whitening)

Event

Tooth extraction completed

Response

WhatsApp: “How are you feeling?” + a link to book online if there's pain or discomfort

Event

Patient hasn't visited in N days

Response

A reminder to book a check-up

Reviews

Clinics and doctors about CRMOnline

Real experience from dental clinics and private practices across Israel — Tel Aviv, Haifa, Jerusalem, Beer Sheva and other cities.

I've been using CRMOnline for 3 years — a really convenient system for a dental clinic. It has everything you need: a patient card where everything is at hand. From it you can do it all — schedule a visit, create a treatment plan, take payment. And the WhatsApp reminders and notifications cut our patient no-show rate.

Dr. Dent Clinic · Haifa

I just couldn't find the right system for my practice until I discovered CRMOnline. I tried loads of programs — and none had the full functionality covering every aspect of a dental practice. Here I found it all: a convenient patient card, a calendar with reminders and process automation. Plus fast, high-quality support — any question is solved instantly. Highly recommend!

Dr. Lev Private doctor · Beer Sheva

A very convenient system — for both the doctor and the administrator. A handy calendar where you can see each doctor's workload. I especially liked the alert when a treatment quote is signed: the patient receives the quote and signs it — the administrator is notified immediately and gets in touch. Highly recommend!

Beautysmile Clinic · Tirat Carmel
Pricing

CRMOnline pricing — dental clinic management system

Simple plans with no hidden fees — Basic, Standard and Premium. Up and running in a day, no installation or servers.

from ₪195 / mo

Three plans to fit your practice — from a solo dentist to a clinic network. Full comparison and what's included in each plan — on the pricing page.

Frequently Asked Questions

Is there a Hebrew interface?

Yes. The interface is available in Hebrew (RTL), Russian and English — convenient for the mixed teams of a dental clinic in Israel.

Is CRMOnline suitable for a solo dentist?

Yes. The system works both for a clinic with several doctors and for a single dentist's private practice — the patient card, calendar and automation adapt to your setup.

Does the system support Israeli accounting?

Yes. It generates all the required documents with refunds and tracks each patient's balance. There are integrations with Pelecard, CardCom and AllPay for accepting credit-card payments.

How do patients receive appointment reminders?

Automatically — via WhatsApp, SMS or email, in the patient's language. This lowers the no-show rate and takes the load off your front desk.

Is there online patient booking?

Yes. Online booking works through a permanent link with confirmation by the administrator, plus two-way schedule sync with Google Calendar.

Can I store X-rays, documents and treatment history?

Yes. In CRMOnline you can store patient files — including photos/X-rays and documents — as well as visit history and treatment plans.

How long does setup take?

Getting started usually takes up to 3–5 days, depending on your clinic's structure and the settings you need.

Book a CRMOnline demo

We'll show the system on your own example: patient card, dental chart, online booking and reminder automation for a dental clinic.