All-in-One System for Mobile Phone Stores, Accessory Shops & Repair Centers

Looking for phone repair shop software that combines a cell phone store POS, inventory management, a mobile repair lab, IMEI tracking, customers, suppliers and reports in one place? CRMOnline was built specifically for mobile phone stores, accessory shops and repair centers — from independent shops in the US, UK and EU to growing chains in USA.

Instead of juggling several disconnected tools, everything runs on a single platform: ringing up sales at the counter, issuing documents, opening a repair ticket, managing spare parts, tracking devices, sending WhatsApp or SMS status updates to customers and keeping full control of your daily operations.

This is not just a CRM — it’s a complete phone shop management solution that helps you sell more, repair faster and keep inventory and service under control.

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Who Is This System For?

A tailored solution for businesses that sell, repair and manage stock of devices and accessories

Mobile Phone Stores

Sell handsets and accessories, track IMEI numbers, run the POS and manage customers and reports from one dashboard.

Mobile Repair Labs

Digital repair tickets, status tracking, spare parts, full service history and automatic customer updates.

Phone Accessory Shops

Manage stock, price lists, promotions, fast checkout and issue invoices and receipts in seconds.

Chains & Multi-Warehouse Businesses

Control branches, warehouses, stock transfers, suppliers and purchase orders from a single cloud account.

What You Get Inside

Every tool you need to run a profitable phone shop and repair center with order and speed

Digital Repair Tickets

Products, IMEI, Parts & Warehouses

Purchase Orders

Supplier Management

Store POS

Orders & Sales

Price Quotes

Customer & Account Management

Sales Reports & Analytics

IMEI Device Tracking

Digital Invoices & Receipts

Card Processing & Payment Links

Full Repair History

Send Payment Requests to Customers

Customer Updates at Every Repair Stage

Spare Parts & Stock Transfers

And Much More

What Problems Does the System Solve?

Phone stores and repair centers constantly deal with chaos: devices come in for repair without full documentation, spare parts disappear, IMEI numbers are hard to track, it’s never quite clear what sold and what’s still in stock, and customers keep calling to ask about their device.

CRMOnline brings it all into one system: POS for phone stores, repair lab management, inventory control, suppliers, documents, customers and reports. Work becomes organized, service becomes faster, and you finally get real business visibility.

CRMOnline Advantages for Cell Phone Stores

Employee, purchasing and supplier management for phone stores

Built for Staff and Managers

Purchase order management, supplier control, task tracking and clear workflows — so your team works faster with fewer mistakes.

POS and payment methods for phone stores

A Smoother Customer Experience

Fast checkout, flexible payments, receipt delivery, loyalty perks and customer clubs — service that keeps shoppers coming back.

Repair control and IMEI tracking software

Full Control Over the Repair Process

Track devices by IMEI, create and manage repair documents, control spare parts inventory and send SMS or WhatsApp updates to customers.

How the System Actually Works

From the moment a device is taken in or a sale is made, all the way to handover

Repair ticket and service history software

Open a Repair Ticket with Full Documentation

Every repair is logged: customer details, fault, IMEI, parts, cost, status and work history. Nothing slips through the cracks.

Phone shop inventory management and IMEI tracking

Inventory & IMEI Tracking

The system tracks product and parts stock, cuts counting mistakes and lets you find any device instantly by IMEI and its full activity history.

Automation for mobile phone store management

Automation of Daily Tasks

Document creation, job tracking, customer management, invoicing, purchase orders and routine workflows — everything happens faster and with far less manual work.

Automatic WhatsApp updates for phone repair customers

Automatic Customer Updates

Customers always know what’s happening: the system sends alerts when a device is received, during repair, on completion, for payment requests and on handover.

Why Choose CRMOnline?

Most platforms only give you part of the picture: just a POS, just a repair tracker, or a generic CRM with no real fit for the mobile industry. CRMOnline connects every important part of the business — sales, repair lab, stock, customers, suppliers, documents and customer communication.

If you’re searching for smartphone repair software or a repair lab management system that stays simple and clear — this is the platform built for exactly that.

What You Get Day-to-Day with CRMOnline

— Less chaos. More control. Faster service. —

Full Repair Tracking

All the information about devices — IMEI, spare parts, repair stages and work history — available in one place at any moment.

Flexible Customer Workflows

SMS and WhatsApp alerts, discounts, receipts and payments — everything you need to deliver fast, convenient service.

Streamlined Business Processes

From stock and suppliers to repairs and sales — the system simplifies daily work so you can focus on growing the shop.

Frequently Asked Questions

The system fits mobile phone stores, accessory shops, repair labs, service centers and retail chains that sell and repair devices.

Yes. You can store and track IMEI numbers, view the full history of each device and search instantly by serial number.

Yes. CRMOnline combines a POS, inventory management, customers, repairs, purchase orders and reports in one place.

Yes. You can send customers SMS or WhatsApp updates at every stage of the repair process.

Yes. It also fits service centers and repair labs that need repair tickets, spare parts tracking, status management and customer communication.

Phone Repair Shop Software & Cell Phone Store POS